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Markem-Imaje (MI), a wholly owned subsidiary of Dover Corporation, connects products and protects brands through intelligent identification, traceability and consumer engagement solutions. We offer the industry’s most comprehensive range of marking and coding systems seamlessly integrated with trusted software, services and consumables. Over 50,000 customers worldwide partner with us to help them unlock the power of information in codes.
 With decades of proven expertise provided through the most extensive global network, we empower our customers to optimize supply chain efficiencies, achieve sustainability and compliance objectives, keep products safe and engage their consumers. This is intelligence, beyond the mark.

Your responsibilities

The role:
In this role you ́ll be located out of Amsterdam, and responsible for a team of 11 Field Service Engineers
across Netherlands and Belgium, whilst reporting into the Service Delivery Manager for the North-West
Europe zone (UK based). You’ll be in charge of ensuring the best of class service to our customers in close
collaboration with the local sales organization.
What you’ll do:
• Management of the Field Service team generating a close team ethic
• Support client visits and KPI monitoring.
• Manage relationship and collaboration agreements with Outsourcing partners.
• Establish direct communication with key customers.
• Perform people/performance management.
• Build specific action plans and monitor when required.
• Build a strong relationship with Sales, assuring the most efficient communication between the
Technical Team and Sales Team.
• Attend onsite visits with engineers and perform regular customer visits.
• Responsible for overall administrative tasks, required to support the team members.

Your profile

What you need to have:
• At least 2-3 years’ experience working in a similar role, Managing a technical team or service
delivery, with a focus on technical skills as well as administrative.
• Strong communication skills with ability to work strongly with Sales Management for the area.
• Exceptional organization and team management skills with excellent ability to meet deadlines.
• Work experience within SAP or similar ERP is preferred but not essential.
• Excellent Dutch & English language skills are a must.

You’ll only be the right candidate if you are aligned to our values and culture:

• Collaborative entrepreneurial spirit
• Winning through customers
• High ethical standards, openness and trust
• Expectations for results
• Respect and value people
If you believe you match our values and have the experience we’re looking for, then apply! We can’t
wait to hear from you.
All qualified applicants will receive consideration for employment without discrimination on the basis
of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic
information.
Location: Amsterdam (Netherlands)

We offer

What we offers:
-Growth opportunities within international environment
-Company car
-Annual performance based pay reviews
-Yearly Bonus scheme
-Pension scheme
-2 months probationary period
-Employee assistance program (helpline)
-Long service awards
-WFH options (at least 2/3 days per week onsite)
-Recruitment Referral bonus
-Regular employee recognition
-Smart casual dress code

Locatie

Markem-Imaje B.V.Amsterdam, Nederland

Bedrijfsvoordelen

Pensioenplan
Flexibele werkuren
Bedrijfslaptop
Incentives & Evenementen
Werknemerskortingen
Bedrijfsdokter
De opgesomde voordelen zijn van toepassing voor het bedrijf en kunnen verschillen, afhankelijk van de functie of afdeling.
Pensioenplan
Flexibele werkuren
Bedrijfslaptop

Toon meer

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